Terms of Service

Glean provides tools to record training, nutrition, and related health-adjacent data you choose to enter — including by uploading images for AI-assisted extraction into structured entries. The service is for personal (or, where offered, coach-assisted) logging; it is not a medical device and does not replace professional advice.

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account. We may suspend or terminate accounts that violate these terms or pose a risk to the service or other users.

You retain rights to content you submit. You grant us a limited licence to host, process, and display that content solely to provide and improve the service — including sending images you upload to our AI provider for extraction as described in our Privacy Policy.

You may upload screenshots or photographs of device screens and data for which you have permission to capture and process, for the purpose of logging in Glean. You represent that you have the right to capture those screens and that your use complies with applicable agreements and laws governing any third-party applications or data shown in those images. Glean does not log into third-party fitness accounts on your behalf or scrape external services; processing is limited to what you voluntarily upload.

Third-party names, logos, or interfaces may appear in your screenshots; such marks remain the property of their owners. Your uploads must not infringe others' intellectual property or privacy rights.

The Glean name, logo, website, software, designs, and documentation are owned by us or our licensors and are protected by intellectual property laws. Nothing in these terms transfers ownership to you; we grant you a limited, non-exclusive, non-transferable, revocable right to use the service for its intended purpose in accordance with these terms.

You will not copy, modify, reverse engineer, decompile, or create derivative works of the service except to the extent applicable law does not allow that restriction. Feedback you send us may be used without obligation to you.

Extracted fields are produced automatically and may be incomplete or incorrect. You are responsible for reviewing and correcting entries before relying on them. We may change models or providers over time; see the Privacy Policy for how processors handle data.

You will not misuse the service — including attempting to probe, disrupt, or overload our systems; upload unlawful or malicious content; harass others; or use Glean in violation of applicable law. We may enforce rate limits and technical measures to protect reliability and abuse resistance.

Some features may be offered on a paid basis. If you subscribe, the payment terms presented at checkout (including through our payment processor) apply, together with any billing cycle, renewal, and cancellation terms shown there. Subscriptions renew automatically at the end of each billing period unless cancelled in advance; you can cancel at any time from your account to prevent the next renewal. Cancelling mid-period stops the next renewal but does not refund the current period; you retain access until the end of the paid period.

UK / EEA consumers — right to cancel. If you subscribe as a consumer in the UK or EEA, you normally have a 14-day cancellation ("cooling-off") period under the Consumer Contracts Regulations / Consumer Rights Directive. Because Glean is a digital service supplied immediately, if you expressly consent at checkout to the service starting during the cooling-off period and acknowledge that you will lose the right to cancel once supply has begun, we may charge for what you have used up to the point of cancellation. Free-tier limits may change with reasonable notice where required by law.

The service is provided "as is" to the maximum extent permitted by law. Glean is not a medical, dietary, or coaching service. Metrics and charts are informational only. Always consult qualified professionals for health decisions.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the service. Our aggregate liability for any claim relating to the service is limited to the amounts you paid us in the twelve months before the claim (or zero, if you have not paid fees).

Nothing in these terms excludes or limits liability that cannot be limited under applicable law — including death or personal injury caused by negligence, fraud, or (for UK / EEA consumers) your statutory rights that cannot be waived.

You may stop using Glean at any time and can request deletion of your account and data as described in our Privacy Policy. We may suspend or end access with reasonable notice where practicable, or immediately where needed for security, legal, or abuse-prevention reasons. Provisions that by their nature should survive (e.g. liability limits, intellectual property, governing law) survive termination.

We may update these terms. We will post the revised version and update the "Last updated" date at the top. For material changes we will seek your express acceptance before they take effect — typically through an in-app prompt or email — and give you reasonable notice. For non-material changes, continued use after the effective date constitutes acceptance where permitted by law.

Questions about these terms: hello@glean.fit.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer protections that apply in your country of residence.